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Whether you have a question about the app, your account, or something else entirely — we want to hear from you.
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info@friendever.comEverything you need to know about the Friendever app.
Friendever is a family platform that helps children build emotional intelligence while preserving the moments and memories that shape our lives.
Through guided lessons, music, stories, affirmations, and parent-child experiences, Friendever helps families grow emotionally stronger together while creating a lasting home for the memories that matter most.
Friendever is rated for users ages 13 and older. Parents and guardians are encouraged to use the app alongside their children as active participants in the learning experience. The content is family-friendly, positive, and focused on emotional intelligence, family connection, and meaningful life experiences.
Yes — Friendever is currently free to download and use. No credit card or payment information is required to create an account or access content during this phase.
Friendever is available on iOS (Apple App Store) and Android (Google Play Store). Download the app on any compatible iPhone, iPad, or Android device and sign in to access your account across devices.
The Friendever app includes guided emotional intelligence lessons, animated character videos, music designed to reinforce emotional skills, daily affirmations, parent deep-dive guides, gratitude tools, and family practice activities designed to help children and parents grow together.
Families can also upload and preserve their most meaningful parenting moments, childhood memories, photos, and videos inside the Friendever Memory Vault — creating a lasting home for the experiences and stories that shape their lives.
Content is organized into simple weekly experiences designed to make emotional growth, family connection, and memory preservation part of everyday life.
The Memory Vault is a private space within your Friendever account where you can upload photos and videos of your family's moments and milestones. It's designed to help families capture and preserve memories alongside their emotional growth journey in the app.
All Memory Vault content is 100% private to your account. Your photos and videos are never shared with other users, visible to the public, or used for any purpose outside of your personal account. Only you can access your Memory Vault.
If you delete your account, all Memory Vault content associated with your account is permanently deleted as well. For questions about your stored content, contact us at support@friendever.com.
Download the Friendever app from the App Store or Google Play, then follow the on-screen prompts to create your account. You'll need a valid email address to register. Account creation is free and only takes a few minutes.
You can delete your account directly from within the app at any time:
1. Open the Friendever app and go to your Profile tab.
2. Tap Delete Account.
3. A confirmation link will be sent to the email address associated with your account.
4. Follow the link in that email to permanently complete the deletion.
Once deleted, your account and associated data cannot be recovered. If you experience any difficulty, email us at support@friendever.com and we'll assist you directly.
Friendever collects the minimum information necessary to operate the app — primarily your email address and account activity such as lesson progress and streak data. We do not sell your personal information to third parties.
For full details on what we collect, how we use it, and your rights, please review our Privacy Policy.
Yes. We take data security seriously. Friendever uses industry-standard security practices to protect your information. We do not share, sell, or distribute your personal data to third parties for advertising or marketing purposes.
If you have specific security concerns or questions, please contact us at support@friendever.com.
First, try closing and reopening the app, or restarting your device. If the issue persists, email support@friendever.com with a brief description of the problem, the device you're using, and your operating system version. Screenshots are always helpful.
We'll diagnose and respond to every support request as quickly as possible.
On the login screen, tap Forgot Password and enter the email address associated with your account. You'll receive a password reset link by email. If you don't see it within a few minutes, check your spam or junk folder.
Still having trouble? Email us at support@friendever.com.
We aim to respond to all support emails within 1–2 business days. During high-volume periods it may take slightly longer, but we read and respond to every message.